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I am a Customer
I am a Customer
16 articles
Order Management
Common Issues and Solutions for Dumpster Rentals
Prohibited Items in Dumpster Rentals
How do I find My Orders?
Invoicing and Payments
How does payment and invoicing work?
Why does my bill include "Service Charges"?
How do I update my credit card information?
How do I request a Lien Release?
How do I apply for Business Credit?
Account Management
How do I update my Company's account information?
How do I update my user account information?
Terms and Conditions
Customer Terms of Service
Understanding Our Cancellation Policy
Flexible cancellations, clear fees, and support – our policy ensures a hassle-free experience at Downstream.
Line of Credit Agreement for Consolidated Billing and Invoicing
Review Guidelines
Chat Usage Policy
Rental Protection Plan