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How do I find My Orders?
Updated over a year ago

At Downstream, we make it easy for customers to manage their orders and keep track of their purchases. In this article, we'll provide you with information about how to find your orders in the Downstream app.

Step 1: Log into the App

To start, log into the Downstream app using your username and password. If you don't have an account yet, you can easily create one by following the on-screen instructions.

Step 2: Navigate to your profile to click "My orders"

Once you're logged into the app, navigate to the "Orders" tab. This tab displays a list of all of your past and current orders.

Step 3: View Order Details

Each order in the "My Orders" tab will display the following information:

  • Order number

  • Date of service

  • Total cost

  • Order status

To view the details of a specific order, simply click "View order". This will take you to a page that provides a more detailed view of your order, including the services purchased, service address, and payment information.

Conclusion

We hope this article has provided you with valuable information about finding your orders in the Downstream app. If you have any further questions or need assistance, please don't hesitate to reach out to our support team. We're here to help you manage your orders and keep track of your purchases with ease.


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