How Do I Reset My Password on Downstream?
Eligibility Requirements
Any Downstream user can reset their password. You must have access to the email associated with your account to complete the process.
How to Reset Your Password
If you forgot your password or need to reset it, follow these steps:
1. Go to the Login Page
• Visit Downstream’s login page.
2. Click “Forgot Password?”
• Below the login fields, select Forgot Password?
3. Enter Your Email
• Type in the email address linked to your Downstream account and click Reset Password.
4. Check Your Email
• You’ll receive an email with a password reset link. Open the email and click the link.
5. Create a New Password
• Enter a new secure password, then confirm it. Click Save or Reset Password to apply the changes.
6. Log In with Your New Password
• Return to the login page and sign in using your updated password.
What Happens Next?
• Once reset, your new password takes effect immediately.
• If you don’t receive the reset email within a few minutes, check your spam or junk folder.
• If you still have trouble, contact [email protected] for assistance.