I am a Supplier | Downstream Help Center

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I am a Supplier

I am a Supplier

29 articles

General Information

What is Downstream?

How can Downstream help businesses grow?

Is Downstream available in my area?

How does Downstream differ from a broker?

Getting Started

What are the requirements for becoming a Downstream Supplier?

How can I sign up for Downstream Marketplace?

Can I sign up for Downstream in multiple markets?

Can I manage multiple brands from one account?

How do I receive bookings from Downstream?

How much does Downstream cost?

Delivery & Service

How do I manage my booking lead time?

How do I set my service radius?

Can I rate Customers or block them from booking in the future?

Where do I report damages to my equipment?

Who is responsible for paying overrages on material or rental fees?

Does Downstream integrate with my route management and accounting systems?

What impacts a supplier's visibility in the app?

How do I change my listings or prices on Downstream?

How do I inactivate my listing if I am out of inventory?

Can I list different products by market?

How does Downstream pricing model work?

What does Downstream's commission cover?

How can I update my pricing?

Does Downstream charge any other fees?

Does Downstream charge payment processing fees to suppliers?

Terms and Conditions

Supplier Badge Program

Supplier Insurance Requirements

Supplier Terms of Service

Authorization to Obtain Business Credit Report