To receive bookings through Downstream Marketplace, you must have:
· A verified business account
· Active equipment listings with availability set
· A valid payment and communication method on file
How to Receive Bookings
Once your listings are live, follow these steps to start receiving bookings:
1. Keep Your Listings Updated
• Ensure your pricing, availability, and equipment details are accurate.
• Listings with clear descriptions, high-quality photos, and competitive rates attract more bookings.
2. Monitor Booking Requests
• You will receive booking notifications via email and your Downstream dashboard.
• Review the booking details, including rental duration, location, and customer information.
3. Accept the Booking
• Confirm the request promptly to secure the rental.
• If you need to make changes, communicate with the renter through the platform.
4. Arrange Pickup or Delivery
• Coordinate equipment handoff based on the terms outlined in the booking.
• Ensure the equipment is ready, clean, and in proper working condition before handover.
What Happens Next?
• Once the rental period starts, track and manage bookings through your dashboard.
• Payments will be processed according to Downstream’s payment terms.
• After the rental ends, ensure proper equipment check-in and report any issues if necessary.
For additional support, contact [email protected].