At Downstream, we're committed to providing our users with a seamless and trouble-free experience. In the event that you encounter a bug or need technical support, we're here to help. In this article, we'll provide you with information about how to report a bug or receive technical support.
Option 1: Email [email protected]
If you've encountered a bug in the Downstream app or website, the easiest way to report it is by emailing [email protected]. When you email this address, our team will receive your report and work to resolve the issue as quickly as possible. To help us resolve the issue more efficiently, please include the following information in your email:
A description of the problem you're experiencing
The steps you took that led to the problem
Any error messages or screenshots that may be relevant
Option 2: Call (720) 928-5661
If you need immediate assistance or prefer to speak with someone directly, you can call (720) 928-5661 to reach our technical support team. Our team is available to assist you during normal business hours and will work to resolve your issue as quickly as possible.
Conclusion
We hope this article has provided you with valuable information about reporting bugs or receiving technical support in Downstream. If you have any further questions or need assistance, please don't hesitate to reach out to us using the methods outlined above. We're here to help ensure that you have a seamless and trouble-free experience with Downstream.